Anything we needed or questions we had were immediately addressed. When we checked in due to my Hilton Honors status, we were upgraded to a 2-bedroom suite facing the ocean. When we made our reservation, we had a health care hero discount. I cannot say enough good things about the staff. The outdoor was well kept and beautifully landscaped. Yes, the pier is damaged but there are two on either side of the resort. However, we did not get in the ocean there were rocks at the entrance, but we were told there was a beach in short walking distance we could get in. We sit on the beach, and it was not an issue. I watched off my balcony as a machine was vacuuming it up every morning. There is sargassum seaweed washing ashore at all of Key West right now. There were 3 of us and all of us loved our experience at Casa Marina. The porch furniture as in many resorts close to the ocean has some wear and tear but again not an issue for us. Our room was immaculate we did not have any mold. The furniture is a little outdated it was not scratched and it was very sturdy and clean. Yes, it is in need of some renovations I was informed by the front staff when I made my reservations, they would start renovating in the near future, so I was well-informed. I travel several times a year to "top resorts”, and I would rank this among my favorites. It is like we stayed at 2 different resorts yet were there at the same time. I did not see any of the issues others have posted. I was hesitant to book based on the reviews however, I am so glad we did not cancel or rebook to another hotel. Wyndham Grand Cancun All Inclusive Resort & Villas.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hotels near Hodges University Naples, FL.Hotels near Florida Keys Community College.Hotels near Hidden Key West Walking Tours.Hotels near Open Ocean Watersports Key West.Hotels near Statue Of Bishop Albert Kee.Hotels near Barefoot Billy's at the Casa Marina Resort.Key West Adults Only and Adult Friendly Hotels.Curio Collection by Hilton Hotels in Key West.InterContinental (IHG) Hotels in Key West.
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